Virtual assistant needed to support mental health private practices
This role entails providing virtual administrative assistant (VA) services, specifically for therapists and mental health private practice owners.
We are seeking someone with a background in admin for mental health private practices, experience working remotely, and an interest in mental health to support therapists and psychology private practice owners...
Common tasks include:
- Responding to therapy inquiries (emails, texts, and voicemails),
- Returning voicemails,
- Tracking inquiries in a spreadsheet with detailed notes,
- Scheduling (and rescheduling) appts,
- Sending/collecting paperwork and rating scales,
- Replying to patient questions about the therapist's practice/services,
- Supporting the private practice owner,
- Writing and proofreading clinical diagnostic reports,
- And other projects such as helping with general emails, spreadsheets, and paperwork. No "live answer" phone calls are required.
The VA must have their own smartphone, laptop/computer with mic/camera, reliable Wi-Fi, a designated private/quiet space to work in, and the ability to self-manage since this is a fully remote position.
Experience working at a mental health private practice in the past is highly recommended, or experience with insurance billing, scheduling, and/or HIPAA compliance.
This role is part-time at 10-30 hours per week (up to you!). It is all currently online, so working remotely is the default. There are scheduled pay increases after 90 days, and 1 year. Thank you!
Salary: $19.00 to start, with the opportunity to increase to $25.00 per hour over time.
Benefits: Flexible schedule, between Monday-Friday, 8-5 pm or so, in your time zone.
Schedule:
No nights
No weekends
Experience recommended:
Microsoft Excel and Google Sheets
Microsoft Word and Google Docs
Customer service
Organizational skills
Administrative experience
Sending/scoring clinical rating scales
Work Location: Remote
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