Remote Customer Service Representative I
Customer Service Representative
SUMMARY...
Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. Were bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance in the world of veterinary medicine. Covetrus is headquartered in Portland, Maine, with more than 5,000 employees, serving over 100,000 customers around the globe.
Our Manhattan, Kansas location has exciting opportunities for customer service professionals to join our growing Customer Service Representative team. We are hiring for openings in all shifts between 8am and 8pm CST. This person will possess excellent leadership and organizational skills, proficiency with computer systems and the capacity to work both autonomously and in a team environment, all while maintaining a positive attitude. We have full-time openings for both daytime and evening/weekend shifts.
RESPONSIBILITIES
Provides prompt and considerate service to all customers.
Ensures that all requests/required data entry is accurate and completed on time.
Maintains performance levels to specified goals.
EDUCATION & EXPERIENCE
High School Diploma or GED
1 year of Call Center or Animal Health Experience
SKILLS & ABILITIES
Knowledge of customer relations theory and practices.
Skills in operating computers.
Ability to pay attention to detail and retain information readily.
REMOTE
This is a remote position with various work locations.
Salary may vary depending on factors such as confirmed job-related skills, experience, and location; however, the pay range for this position is as follows.
$15.00/hr
We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:
401k savings & company match
Paid time off
Paid holidays
Maternity leave
Parental leave
Military leave
Other leaves of absence
Health, dental, and vision benefits
Health savings accounts
Flexible spending accounts
Life & disability benefits
Identity theft protection
Pet insurance
Sales Positions are eligible for a Variable Incentive
Certain positions may include eligibility for a short term incentive plan
Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law
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