Work-at-Home Customer Service Representative Job Openings (Full-Time)
Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity...
Competitive base pay with regular reviews and raises based on tenure and performance
Paid time off, paid holidays, and paid training opportunities
Incentives including cash and prizes such as computers, tablets, and vacations
Medical, dental, and vision coverage options available after 30 days of employment
Advancement opportunities in a fun and engaging work environment
Flexible full-time schedules available, with the option to work from home
What To Expect (Job Responsibilities)
Interact with customers to understand their needs and resolve issues
Use systems and technology for account management tasks
Identify sales opportunities and apply sales skills to enhance customer experience
Communicate product offerings and processes effectively to customers
Escalate customer dissatisfaction to the managerial team when necessary
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
Experience in customer service or technical support roles
Strong problem-solving and conflict resolution skills
Ability to thrive in a fast-paced environment with changing circumstances
Previous experience with account management or sales
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
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