Front Desk Representative

Job Summary of Front Desk Representative:

The Front Desk Representative is an important position within our hotel, as employees will be responsible for greeting and registering guests and facilitating their check-out process. Candidates may apply for either full or part-time positions and enjoy a range of scheduling options. With no experience necessary in this role, we offer excellent benefits and opportunities for advancement within the company.

Responsibilities of Front Desk Representative:
?? As a Front Desk Representative, it is crucial to greet guests with warmth and professionalism, while ensuring a smooth and fast registration process
?? Performs the necessary steps to complete the guest checkout process
?? Assisting guests in resolving challenges encountered while staying at a hotel
?? Making appropriate selections of rooms and promoting hotel services would be an essential part of upgrading guest experiences
?? Coordinates guest room allocations and assigns team members to assist guests with their luggage
?? Guests will enjoy a warm greeting and welcome packet upon arrival, offering room keys, tokens of gratitude, and other special gifts

Qualification of Front Desk Representative:
?? Completed high school certificate or equivalent
?? Positive attitude and good communication skills
?? Commitment to delivering a high level of customer service
?? Excellent grooming standards
?? Ability to work on your own and as part of a team
?? Hospitality - We're passionate about delivering exceptional
?? guest experiences Integrity,We do the right thing, all the time
?? Productivity
?? Dependability

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