Remote Pharmacy tech/ CPhT/CMS/MEDICARE Part D

Remote Pharmacy tech/ CPhT/CMS/MEDICARE Part D
23.00 AN HOUR + 5 PTO DAYS Through April 2015-chance of extension
Will this position be required to work onsite for any reason at any time? No, Resource will be able to perform this role offsite.

Engagement Description ?? This Pharmacy Technician Role is within a remote contact center. We service health care payer Medicare Part D Members and Providers. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).

?? Work on the pharmacy help desk handling prior authorization requests from doctors' offices.
?? Requests are received via fax, mail, email, phone and electronic PA system
?? Receive and respond to member questions about their pharmacy benefit
?? Work from home ?? private and quiet workspace required
Ability to work 8.5 hours starting as early as 8am and ending as late as 9pm.

Top 3 Required Skills/Experience ?? The most important must-have skills.
?? Retail Pharmacy experience ?? at least 2 years
?? Good computer skills (Typing, outlook, excel, etc)
?? Good fundamental knowledge of drug names and drug classes
Required Skills/Experience ?? The rest of the required skills/experience. Include:
?? Exceptional Customer Service
?? Detail Oriented
?? Ability to multi-task
?? Willingness to accept change
Preferred Skills/Experience ?? Optional but preferred skills/experience. Include:
?? Call center experience
?? CMS knowledge

Education/Certifications ?? Include:
?? CPhT preferred (Certified Pharmacy Tech licensed)
Education/Certifications ?? Include:
?? High School Diploma
?? 2 years of college preferred

Company DescriptionAbout Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development.

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