Receptionist/Administrative Assistant (Remote)

At Pest Arrest, we pride ourselves on providing exceptional customer service as our top priority. We are looking for a dedicated and highly motivated Remote Receptionist to answer phone calls and schedule customers on pest control routes. The ability to communicate effectively, multitask, prioritize, and pay attention to detail in a fast-paced environment is crucial to success in this position. Here is what the position entails:

Key Responsibilities: ?? Answering high volumes of inbound calls: Serve as the first point of contact for customers, providing excellent service and effectively addressing inquiries. ?? Scheduling customer appointments: Coordinate pest control service routes by booking appointments with customers and scheduling technicians?? routes accordingly. ?? Administrative Support: Assist with data entry, email correspondence, phone payments, and general bookkeeping tasks. ?? Collaborative Teamwork: Work closely with service technicians, management, and other departments to ensure timely and efficient operations.

What We're Looking For:
?? Strong communication skills: Must be able to communicate clearly and professionally with customers, technicians, and team members in both written and verbal formats.
?? Attention to detail & organizational skills: Ability to prioritize tasks, multitask, and stay organized in a fast-paced work environment.
?? Positive attitude: A friendly and helpful demeanor that represents our company??s core values of customer service excellence.
?? Tech-savvy: Comfortable using a variety of online tools and software for scheduling, communication, and administrative tasks.

Qualifications & Experience:
?? 1+ year of experience as a receptionist (preferred, but not required).
?? 1+ year of customer service experience (preferred, but not required).
?? 2 years of college education (preferred, but not required).
?? Ability to work remotely with occasional in-person meetings and training sessions.

Benefits & Perks:
?? Remote Work Flexibility: Enjoy the convenience of working from home, with occasional office visits and in-person meetings.
?? Fast-Growing Company: Join a dynamic team at Pest Arrest, a rapidly expanding business with a positive and collaborative culture.
?? Paid Training: We invest in your success by offering paid training and ongoing development.
?? Competitive Pay: $22-28/hour, with opportunities for rapid advancement and career growth.
?? Work-Life Balance: Enjoy a consistent, full-time schedule (Monday-Friday, 40 hours per week).

If you're a reliable, enthusiastic individual who enjoys making a difference in customer experiences and wants to grow within a thriving company, we encourage you to apply today!

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Schedule:
?? 8 hour shift
?? Day shift
?? Monday to Friday

Application Question(s):
?? This job requires occasional in-person meetings and training. Do you reside in the Chicagoland area?

Language:
?? Polish (Preferred)
?? Spanish (Preferred)

Location:
?? Naperville, IL (Preferred)

Work Location: Remote

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