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Work at Home Customer Service Agent (Full-Time & Part-Time) (NE)

Remote, USA Full-time Posted 2025-05-22

Employer Industry: Business Process Outsourcing (BPO)

Why Consider This Job Opportunity
• Salary up to $16.10/hour
• Regular raises awarded based on tenure and performance
• Opportunity for career advancement within the organization
• Fun and engaging work environment with casual dress code
• Incentives and prizes, including electronics and trips, for outstanding performance
• Comprehensive benefits package including medical, dental, and vision coverage options

What To Expect (Job Responsibilities)
• Listen to customers, understand their needs, and resolve customer issues
• Utilize systems and technology to complete account management tasks
• Recognize sales opportunities and apply sales skills to upgrade
• Ensure first call resolution through effective problem-solving and call handling
• Appropriately escalate customer dissatisfaction to the managerial team

What Is Required (Qualifications)
• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

How To Stand Out (Preferred Qualifications)
• Experience in customer service or sales
• Strong aptitude for conflict resolution and negotiation
• Ability to thrive in a fast-paced environment with changing dynamics

#BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

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