Seasonal Customer Service Representative

Description:
?? The Customer Service Representative-Remote (Seasonal) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
?? This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
?? A remote Customer Service Representative position at Concentrix allows you to join a diverse team and help the world??s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.
?? You??ll also receive ongoing training, technologies, and support for your career growth.

Requirements: ?? 1+ year of customer service experience ?? Open availability (this is a seasonal position) ?? A high school diploma or GED ?? A quiet, distraction-free environment to work from in your home ?? Proficiency in fast-paced multi-tasking ?? Eagerness to learn new technologies ?? Strong computer navigation skills and PC knowledge ?? A desktop or laptop to complete PC and internet testing ?? Computer Requirements: Bring your own device ?? This position does not loan equipment ?? Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) ?? Operating System: Windows 10+ ?? RAM: 8GB or higher ?? Processor: Intel i5/AMD Ryzen 5 or higher ?? Internet Requirements: DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) ?? Speeds: 10 mbps download and 3 mbps upload or higher ?? High Speed internet (no wireless/hotspots or satellite) and a smartphone ?? Must reside in the United States or have a valid U.S. address for residence

Benefits:
?? Paid training and performance-based incentives
?? Lucrative employee referral bonus opportunities
?? Health and wellness programs with trained partners to help promote a healthy you
?? Mentorship programs that support your rewarding career journey
?? Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
?? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

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