2025 Client Service Assistant (Entry-Level)

Posted 2025-04-21
Remote, USA Full-time Immediate Start

We are currently accepting applications for June 2025 start date.

The Client Service Assistant (CSA) role is an entry-level opportunity to gain exposure to the insurance industry. You will work alongside and support the activities of our Client Service Associates, Executives, and Producers through performing a range of service and marketing activities while maintaining a well-rounded, current knowledge of insurance products and coverages.

A DAY IN THE LIFE: https://youtu.be/PZ-V0W8RH2k

WHAT YOU??LL DO (Essential Job Duties)

As a Client Service Assistant, you will provide support and assist with the following:
?? Inquiries relating to general client service from clients and their employees regarding benefit coverages and questions
?? Basic understanding of Compliance topics (DOL, ERISA, COBRA, FMLA, etc.)
?? Cultivation of carrier and client relationships

Renewal & Marketing
?? Marketing efforts and plan implementation for new business and renewals
?? Preparation and presentation of analysis for renewal and marketing results
?? Preparation of enrollment materials and presentations
?? Set up and maintenance of benefit administration systems

Administrative
?? Maintenance of client information in Agency Management System
?? Eligibility services including employee additions and terminations for select employer groups
?? Monthly, quarterly and annual reporting
?? Auditing invoices and eligibility
?? Other tasks as assigned

WHAT YOU BRING TO THE TABLE (Preferred Qualifications)
?? Attention to detail
?? Time management and workflow prioritization
?? Effective oral and written communication
?? Eagerness to learn
?? Proactive problem solving

WORKING AT SSP

Learn more about what we do: https://sspins.com/

We are Selfless, Stewards of our Partnerships.

We love to have fun??. https://youtu.be/tgHrOhFDmRI

And we??re here to support you!

PERKS/BENEFITS
?? Unlimited PTO
?? Health Insurance (Medical/Dental/Vision)
?? Safe Harbor 401K (We contribute 3% regardless of whether you do!)
?? Dress For Your Day
?? Flexible Work Schedule
?? Clear Growth Path
?? In-House Continuing Education
?? Team Outings & Events
?? Community Outreach

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