Inside Sales Representative - Remote

Description:
?? The Inside Sales Representative -Remote (Soft Sales) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
?? This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
?? A NEW CAREER POWERED BY YOU Are you looking for a ??work from home?? career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?
?? Would you like to join a company that earns ??World??s Best Workplaces,?? ??Happiest Employees,?? and ??Best Companies for Career Growth?? awards every year?
?? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!
?? As a remote Inside Sales Representative, you??ll join an organically diverse team from 70+ countries where ALL members contribute and support each other??s success and well-being, proudly united as ??game-changers.??
?? Together, we help the world??s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.
?? And due to continued growth, we??re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
?? CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great ??work from home?? opportunity that will allow you to reimagine an all-new career journey and develop ??friends for life?? at the same time.
?? We??ll give you all the training, technologies, and continuing support you??ll need to succeed.

Requirements: ?? 1+ year of customer service experience ?? 6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.) ?? A basic understanding of upselling, persuasion, building relationships, and communication skills ?? Open availability ?? A high school diploma or GED ?? A quiet, distraction-free environment to work from in your home ?? Proficiency in fast-paced multi-tasking ?? Eagerness to learn new technologies ?? Strong computer navigation skills and PC knowledge ?? A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) ?? High Speed internet (no wireless/hotspots or satellite) and a smartphone ?? Must reside in the United States or have a valid U.S. address for residence

Benefits:
?? Paid training and performance-based incentives
?? Starting wage between $15.00/hr - $25.00/hr
?? Lucrative employee referral bonus opportunities
?? 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
?? Health and wellness programs with trained partners to help promote a healthy you
?? Mentorship programs that support your rewarding career journey
?? Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
?? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

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