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Customer Service Representative - Rehab Services - Babcock Ranch

Remote, USA Full-time Posted 2025-05-22

Location:Babcock Ranch -42880 Crescent LoopPunta Gorda FL 33982

Department: Rehab Svcs - Babcock Ranch

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 5:30:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour
Summary
• Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
• M-F / 5,8 hours shifts which can range between 7:00am to 5:30pm

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Educational Requirements
Degree/Diploma Obtained
Program of Study
Required/
Preferred
and/or

High School Diploma or Equivalent

Required

Experience Requirements
Minimum Years Required
Area of Experience
Required/
Preferred
and/or

Less than 1 Year
Clerical/Administrative
Required
and

Insurance
Preferred
or

Customer Service
Preferred

Additional Requirements
1-2 years prior experience required for Lee Health Solutions.State of Florida Licensure Requirements
Licenses
Required/
Preferred
and/or

Not Required

Certifications/Registration Requirements
Certificates/Registrations
Required/
Preferred
and/or

Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Punta Gorda

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