Back to Jobs

Call Center Representative- Healthcare- Remote- Norwood- Part Time

Remote, USA Full-time Posted 2025-05-22

About the position

The Call Center Representative position at Atrius Health is a part-time role focused on providing exceptional customer service to patients in a healthcare setting. The representative will manage incoming calls, assist patients with appointment scheduling, and support the interdisciplinary care delivery model. This remote position requires candidates to have experience with electronic medical records and strong communication skills to enhance patient access and understanding.

Responsibilities
• Receive incoming calls and inquiries from patients.
,
• Assist patients in managing appointments and care.
,
• Provide extraordinary customer service and problem-solving support.
,
• Facilitate the work of an interdisciplinary coordinated care delivery model.
,
• Communicate clearly and professionally with patients to improve access and understanding.

Requirements
• High school diploma or GED required.
,
• 1 year of experience in a clinical or customer service setting preferred.
,
• Experience with electronic medical records (EMR) and EPIC or similar technology required.
,
• Strong computer skills, including word processing and spreadsheet programs.
,
• Excellent verbal and written communication skills.
,
• Ability to handle a minimum of 70 calls a day.

Nice-to-haves
• Bachelor's degree or other non-clinical degree combined with an interest in healthcare.
,
• Working knowledge of patient-related documents.

Benefits
• Health savings account
,
• Paid holidays
,
• Health insurance
,
• Dental insurance
,
• 401(k)
,
• Paid time off
,
• Vision insurance
,
• 401(k) matching
,
• Employee discount
,
• Professional development assistance
,
• Life insurance
,
• Paid sick time

Apply Job!

 

Similar Jobs

Call Center Team Lead- Remote- Part Time- Weekends

Remote, USA Full-time

Overnight Live Chat Support Agent – Remote, Entry-Level

Remote, USA Full-time

Customer Service Rep I - 1st Shift (Remote)

Remote, USA Full-time

Remote Customer Service Call Center Representative (Service BDC)

Remote, USA Full-time

Frontend Developer (React | 100% remote | PT)

Remote, USA Full-time

Remote Sales Career: Shape Your Future, Define Success

Remote, USA Full-time

Remote Customer Service Agent | Work from Home

Remote, USA Full-time

Remote Bookkeeper for Fast-Paced HVAC and Plumbing Services

Remote, USA Full-time

fb content moderator job (Work From Home Remote)

Remote, USA Full-time

Work At Home Data Entry Remote Administrative Assistant

Remote, USA Full-time

Distributed Systems Engineer 5 - Ads Programmatic

Remote, USA Full-time

Part-Time, Remote, Contract, Microsoft Architect, Device Management

Remote, USA Full-time

Require Teaching Assistant / Preschool in Cincinnati, OH

Remote, USA Full-time

American Airlines Flight Attendant Careers, Flight Attendant Jobs At American Airlines@ Just Apply!!

Remote, USA Full-time

Staff Data Engineer

Remote, USA Full-time

Urgently Need Senior Staff Cloud Software Engineer (REMOTE) in USA

Remote, USA Full-time

Urgently Require Design Associate/Costume Shop Coordinator, College Conservatory of Music in Cincinnati, OH

Remote, USA Full-time

Disney Data Entry Jobs (Entry Level, Remote) $26/Hour

Remote, USA Full-time

Part-Time Sales Associate

Remote, USA Full-time

Supply Chain Engineer

Remote, USA Full-time