Remote Customer Service Representative in Sioux Falls, SD
Posted 2025-04-21Remote Customer Service Representative - First Premier Bank - Sioux Falls, SD - work from home job
Company: First Premier Bank
Job description: Description :
Location: Sioux Falls, SD
Shift: Varying shift options available
Job Status: Full-Time and Part-Time
Pay: $15.00-$17.50/hour starting, additional monthly incentives available
Company: PREMIER Bankcard
Work Site
This job is offered on-site and remote. Remote employees must live within 100 miles of a PREMIER location or plan on relocating.
Shift Options
PREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm
?? Option 1: Monday-Friday 5:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm
?? Option 2: Monday-Friday 2:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm
?? Option 3: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm
?? Option 4: Monday-Friday 10:30am-9:00pm (1 day off), Every Third Saturday 8:00am-4:30pm
?? Option 5: Monday-Friday Morning/Evening Split Shift, Every Third Saturday 8:00am-4:30pm
?? Flexible scheduling opportunity for top performers
?? No Sundays!
About the Role
?? Answer inbound calls about our products and services.
?? Understand policies and procedures used for daily operations.
?? Take accountability for customer satisfaction with a highly professional demeanor.
?? Demonstrate a strong phone presence while assisting those with less than perfect credit.
?? Achieve high satisfaction on customer surveys.
?? Participate in team meetings.
Training
?? Extensive paid training program, up to 3 weeks in length.
?? Ongoing training opportunities for future success!
Pay
Base wage starting at $15-$17.50/hr. with opportunities to increase take home pay.
?? Top 75% of associates are eligible for incentives.
?? Career path from Associate I to Associate IV ?? each step earning an increase in pay!
?? Earn up to an additional $3.50/hr. when working non-traditional hours.
?? Bilingual skills are compensated in the form of a 10% differential.
?? Flex Scheduling opportunity for top performers.
Competitive Benefits Package
?? Full medical benefits when working 20+ hours per week
?? Traditional and High Deductible health plan options available
?? FREE dental and vision coverage
?? Generous Paid Time Off plans
?? 401(k) ?? dollar-for-dollar match up to 5% of total compensation
?? Special discounts and offers for events at the Denny Sanford PREMIER Center
?? PREMIER Wellness Program
?? Paid Community Volunteer Hours ?? PREMIER averages 30,000 hours per year
?? Fun Employee Parties
Our Culture
?? Emphasis on personal success, respect, health, wellness, fun and giving back
?? Employees are rewarded, valued, and celebrated for hard work
?? Various Career advancement opportunities and growth
?? Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
Remote Customer Service Representative - First Premier Bank - Sioux Falls, SD - work from home job
Expected salary: $15 - 17.5 per hour
Location: Sioux Falls, SD
Remote Customer Service Representative - First Premier Bank - Sioux Falls, SD - work from home job
Job date: Fri, 18 Aug 2023 22:52:56 GMT
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Remote Customer Service Representative - First Premier Bank - Sioux Falls, SD - work from home job
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