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Remote Call Center Agent (Evening Hours, Part-Time) - Immediate Hiring Now

Remote, USA Full-time Posted 2025-05-22

We are looking for a dedicated and customer-focused Remote Call Center Agent to join our team! This is a part-time position offering flexible evening hours, ideal for individuals looking for evening work or a second job. You will be responsible for handling inbound calls, assisting customers with their needs, and providing top-tier service. No prior call center experience is required, but a positive attitude and strong communication skills are a must!

Key Responsibilities: • Respond to customer inquiries and assist with product or service-related questions. • Resolve customer concerns in a friendly and efficient manner. • Provide clear information to customers, ensuring they understand our services and offerings. • Maintain detailed records of interactions and transactions. • Collaborate with team members to ensure customer satisfaction. • Meet performance goals, such as call volume and resolution time.

Qualifications: • Must be based in the USA with reliable internet and a quiet home office setup. • Excellent verbal and written communication skills. • Strong problem-solving ability with a customer-first attitude. • Ability to work independently with minimal supervision. • Prior call center or customer service experience is a plus, but not required. • Tech-savvy and comfortable using computer systems, email, and phone applications. • Must be available to work evening hours (hours will vary depending on the needs of the business).

Benefits:
• Work from the comfort of your home.
• Flexible part-time hours with evening shifts.
• Competitive hourly wage.
• Opportunity for growth within the company.
• Access to training and development resources.
• Friendly and supportive work environment.

How to Apply:
If you're ready to work from home and enjoy helping customers, we'd love to hear from you! Apply today by submitting your resume. Make sure to include a brief cover letter explaining why you’d be a great fit for this role.

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