Part Time Customer Service Associate

Description: • Answer inbound customer calls • Assist customers with their orders and accounts • Handle a high volume of inbound customer inquiries • Provide a distraction free work from home environment • Offer additional products on each customer interaction • Calls may include confirming refunds, taking payments, placing orders, and analyzing account data • Report to an assigned Customer Service Supervisor Requirements: • Problem-solve and de-escalate unique situations while sustaining high-paced call volume • Learn and work in a virtual environment with a set schedule and structured day • Communicate with a variety of customer styles, peers, and leaders • Navigate multiple systems and screens while assisting customers • Can sit for long periods of time • Troubleshoot own technical problems (in partnership with IT when needed) • Available to work weekends, holidays and additional hours Benefits: • Competitive compensation • Health care benefits starting on day 1 • 401(k) • Paid time off • Tuition reimbursement • Employee assistance program • Parental leave • Paid volunteer hours • Company discounts • Comprehensive Total Rewards package Apply Job!