Work-at-Home Customer Service Representative Job Openings (Full-Time)
Employer Industry: Customer Service and Business Process Outsourcing
Why Consider This Job Opportunity
Competitive base pay with opportunities for variable bonuses and contest incentives
Paid Time Off (PTO) along with paid holidays to ensure work-life balance
Comprehensive health benefits available for full-time employees after 90 days
Opportunities for career growth and advancement within the organization
Fun, engaging work environment with a strong team-oriented culture
Company-provided equipment for remote work, with the flexibility to work from home
What To Expect (Job Responsibilities)
Handle inbound customer inquiries and resolve customer issues effectively
Utilize various systems and technology for account management tasks
Identify sales opportunities and apply sales skills to enhance customer experience
Escalate customer dissatisfaction appropriately to the managerial team
Ensure first call resolution through effective problem-solving and call handling
What Is Required (Qualifications)
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
Ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite and Windows operating system
How To Stand Out (Preferred Qualifications)
Previous experience in a customer service or call center environment
Strong aptitude for conflict resolution and problem-solving
Ability to thrive in a fast-paced environment with changing demands
#CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits #WorkFromHome
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