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American Express Customer Service Rep – Part-Time Remote Job

Remote, USA Full-time Posted 2025-05-22

Join our dynamic team at American Express as a Customer Service Representative, working part-time in the comfort of your own home. As a vital member of our customer service family, you'll be the friendly voice that our valued customers rely on.

What You Will Do:
• Provide exceptional customer service via phone, email, and chat channels.
• Assist customers with inquiries, account-related issues, and product information.
• Resolve customer concerns promptly and professionally.
• Collaborate with team members to ensure a seamless customer experience.

Responsibilities: • Handle a variety of customer inquiries with efficiency and empathy. • Follow company protocols for issue resolution and customer satisfaction. • Maintain accurate and detailed records of customer interactions. • Stay informed about company products, services, and policies.

Requirements: • High school diploma or equivalent. • Excellent communication skills, both verbal and written. • Strong problem-solving abilities. • Comfortable with remote work and a flexible part-time schedule. • Previous customer service experience is a plus.

Perks:
• Competitive hourly pay.
• Part-time schedule for a healthy work-life balance.
• Opportunities for career growth within the company.
• Access to exclusive employee benefits and discounts.

Benefits:
• Comprehensive training and ongoing support.
• Virtual team-building activities and events.
• Health and wellness programs.
• Retirement savings plan options.

Company Review From Employment: "At American Express, we take pride in fostering a supportive and inclusive work environment. Our commitment to employee development and well-being is reflected in the positive reviews from our team members. Join us in providing world-class service and building meaningful connections with our customers."

Ready to embark on a rewarding remote career with American Express? Apply now and be part of our exceptional customer service team!

Apply Job!

 

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