Litigation Support Assistant (Remote)

Are you a driven professional with a passion for delivering exceptional customer service to legal professionals? Do you thrive in a fast-paced environment where initiative and resourcefulness are rewarded? We aren't kidding about fast paced! Legal Document Server (LDS), an innovator in litigation support services is seeking a dynamic and ambitious Litigation Support Assistant to join our growing team.

Location Requirement: Applicants must reside in California.

Who We??re Looking For:

We want goal-oriented professionalswith a proactive mindset who can manage multiple priorities while maintaining exceptional attention to detail.
?? Customer-Centric: A positive, can-do attitude with a focus on exceeding client expectations.
?? Sense of Urgency: You don??t wait for opportunities; you create them and get things done efficiently.
?? Team Player: Collaborative, dependable, and thrives in a team environment.
?? Pride in Work: You take ownership of your responsibilities and deliver results that make an impact.

If you??re ready to grow with us, we??d love to hear from you!

Company Mission: To simplify all aspects of litigation support through innovative, customer-centric technology.

Core Values: Providing best-in-class customer service and convenience.

Responsibilities Include, But Are Not Limited To:
?? Provide responsive, on-demand customer support via email and telephone.
?? Review and submit client orders (litigation experience required).
?? Coordinate and forward customer/vendor inquiries to respective departments (Concierge & Process Serving).
?? Verify incoming orders for accuracy (e.g., Court Filing, Process Serving, Records Retrieval).
?? Dispatch physical orders to vendors (training provided).
?? Follow up with vendors and courts on existing orders.
?? Create accurate Proofs of Service per California Civil Procedure.
?? Check in with existing/prospective clients regarding new service offerings (opportunity for performance-based bonuses).

Requirements: ?? Must reside in California. ?? Available to work Monday - Friday, 8:30 AM - 5:30 PM. ?? At least 1 year of customer service experience via phone/email (required). ?? At least 1 year of office/clerical experience (required). ?? Experience with California Superior Court Filing/E-Filing and Process Serving (required). ?? Knowledge of California Rules of Court, local rules, Civil Procedure, and Fee Schedules (preferred). ?? Tech-savvy with case management software and online platforms. ?? Associates or Bachelor??s degree (preferred, but not required). ?? Highly motivated, organized, resourceful, and a problem-solver.

What We Offer:
?? 100% full-time remote position (workstation equipment provided).
?? Performance-based year-end bonuses.
?? 11 paid holidays annually.
?? Monthly health insurance stipend
?? Employer matched retirement stipend
?? Opportunities for growth within a fast-paced and innovative environment.

Ready to Join a Winning Team?

Join Legal Document Server and become part of a team that values hard work, initiative, and exceptional service. Apply now to make a difference in the world of litigation support!

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:
?? Opportunities for advancement
?? Paid sick time
?? Paid time off
?? Work from home

Schedule:
?? Day shift
?? Monday to Friday

Application Question(s):
?? Do you reside in California?

Education:
?? Bachelor's (Preferred)

Experience:
?? court filing: 1 year (Required)
?? process serving: 1 year (Required)

Location:
?? California (Required)

Work Location: Remote

Apply Job!