Back to Jobs

$15 per Hour Remote Call Center Representative

Remote, USA Full-time Posted 2025-05-22

Summary of This Role
Investigates potential credit card fraud cases based on information received from the fraud detection system. Analyzes several aspects of account history, to include payment and transaction history. Contacts customers and merchants to obtain additional information regarding fraudulent charges. Maintains accurate and complete documentation of all information necessary for the investigation.
What Part Will You Play?
• Responds to 25 or more account inquiries per hour providing the merchants and cardholders of 5 or more assigned clients with standard/scripted responses to Service Level Agreement (SLA) defined alerts generated within the fraud detection queues. Assists with the completion of the lost stolen report, such as block and transfer of compromised accounts to prevent further losses and fraudulent activity. Builds the credit card replacement orders and completes shipping materials.
• Begins to build knowledge and basic skills required to identify fraudulent credit card activity through training, research of department policies, procedures, external regulations and analytic techniques, and the expertise of more experienced fraud analysts.
What Are We Looking For in This Role?
Minimum Qualifications
• High School Diploma or Equivalent
• Typically No Relevant Experience Required
Preferred Qualifications
• previous work experience in a fraud related field.
What Are Our Desired Skills and Capabilities?
• Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
• Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
• Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.

Apply Job!

 

Similar Jobs

100% Work from Home- Client Support Rep

Remote, USA Full-time

Customer Service Representative (Remote) at Apple Inc.

Remote, USA Full-time

Remote Entry Level Customer Service Call Center

Remote, USA Full-time

Remote Data Typist (Entry-Level) at Stratton Architects

Remote, USA Full-time

Remote Insurance Agent - No Experience Required!

Remote, USA Full-time

Remote Part Time Sales Representative | WFH

Remote, USA Full-time

REMOTE Legal Assistant with Elite Virtual Assistants

Remote, USA Full-time

Managing Producer, Photography Rights and Clearances? (Remote)

Remote, USA Full-time

Aetna Customer Service Work From Home Jobs

Remote, USA Full-time

Part Time work, remote flexibility, entry level

Remote, USA Full-time

Immediately Require English Tutor – Work from Home in Saint Peters, MO

Remote, USA Full-time

Senior .NET Developer

Remote, USA Full-time

Coca-Cola Remote Jobs (Night Shift, Full Time) $20.50/Hour - Apply Now

Remote, USA Full-time

Looking for (USA) Coach/Ops Mgr Trainee in Placerville, CA

Remote, USA Full-time

Netflix Hiring For Work From Home (Data Entry) $35/H

Remote, USA Full-time

Inpatient Review?/RN): Remote?/night shift

Remote, USA Full-time

Remote Medical Billing and Coding Specialist Position Available

Remote, USA Full-time

Remote Overnight Radiologist 7on/14off-Radiology Partners Indiana-Northern

Remote, USA Full-time

Home Care RN

Remote, USA Full-time

Customer Live Chat Support | Entry-Level | Remote | Address customer inquiries in a supportive and dynamic entry-level chat role working remotely.

Remote, USA Full-time