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UPS Customer Service Remote Jobs - Immediate Hiring Now

Remote, USA Full-time Posted 2025-05-22

Are you passionate about helping customers and providing exceptional service? UPS is seeking dedicated and customer-focused individuals to join our team in remote customer service roles. As a remote UPS Customer Service Representative, you will be the first point of contact for our valued customers, providing them with the support and assistance they need. Key Responsibilities: • Answer inbound customer inquiries regarding tracking, shipping, delivery issues, and more. • Resolve customer complaints with professionalism and empathy. • Assist customers in navigating UPS tools and platforms to manage their shipments. • Provide information on UPS services, pricing, and delivery options. • Collaborate with other team members and departments to address customer needs. Requirements: • High school diploma or equivalent (Bachelor's degree preferred). • Excellent communication skills, both written and verbal. • Strong problem-solving skills and attention to detail. • Ability to work independently and manage time effectively in a remote environment. • Proficiency in using computers, customer service software, and Microsoft Office. • Previous customer service experience is preferred, but not required. Why Work at UPS? • Competitive salary and benefits package. • Flexible remote work opportunities. • Paid training and professional development. • Collaborative and supportive team culture. • Opportunity to grow within a global leader in logistics. How to Apply: If you're ready to be a part of the UPS team and offer exceptional service to our customers, apply today! Click the "Apply Now" button to submit your application.

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