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TikTok Customer Support Agent (Remote / Entry Level / Global Reach)

Remote, USA Full-time Posted 2025-05-22

Explore the global reach of TikTok as a Customer Support Agent! No experience is required for this remote position where you'll respond to customer DMs on TikTok accounts. With a TikTok account and reliable internet, join businesses in expanding their instant messaging features. Apply now for an entry-level opportunity!

What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.

Key Responsibilities:

Respond to and manage messages on Facebook for businesses.

Engage with customers and provide timely and helpful responses.

Assist with inquiries, provide information, and maintain positive interactions.

Collaborate with team members to ensure consistent and effective messaging.

Contract length: No fixed term

Rate: $25 – $35 per hour

Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.

Hours per week: 10 + hours a week

Location: Remote work online (United States preferred).

Customer support chat workers are in huge demand worldwide right now.

If you can start right away please apply below.

Apply Now

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