Field Operations Analyst

Description:
?? Performs centralized account reviews for Banking Centers and Business Banking Teams
?? Identifies and prioritizes high risk account types for review completion
?? Compiles Account Review findings and recommends corrections
?? Reviews new account bank policies, programs and procedures to ensure compliance and makes recommendations for updates as needed
?? The Field Operations Analyst works with the Field Operations team to help drive operational standardization, in a cost-effective manner, to foster long-term productivity, efficiency, and quality client service
?? Will work on various projects and administrative tasks as determined by The Managing Director of Field Operations & Administration
?? Conducts detailed Account Reviews of Banking Centers & Business Banking Teams
?? Ensures that results and corrections of the Account Reviews are communicated using NARP and/ or written means
?? Collaborate with assigned FO Partner to communicate review findings to ensure a consistent and united message
?? Prepare and communicate monthly reports to Consumer Banking Leadership Teams and analysts as needed for the BCN Operations Scorecard
?? Identify critical procedural/process deficiencies in relation to new accounts and recommends updates to account procedures, guides, and training objectives
?? Attend Regional Meetings to provide coaching and procedure updates as needed
?? Ensure compliance with all regulations, policies, and procedures

Requirements: ?? 3+ years operations experience, including Banking Center experience preferred ?? Candidates with advanced degrees (Associates, Bachelor??s, and/or Master??s) preferred, yet a High School diploma or GED is required ?? Requires a deep knowledge of new account opening and review policies and procedures including specialty and business account types ?? Strong communication skills ?? Knowledge of banking products and services ?? Effective decision-maker ?? Strong interpersonal and team building skills ?? Results oriented ?? Must be highly organized and able to manage many concurrent projects

Benefits:

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