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Homeowner Field Adjuster (AZ) - National General

Remote, USA Full-time Posted 2025-05-22

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Join Our Team as a Homeowner Field Claims Adjuster!

Step into a dynamic role where your expertise will shine as you investigate and adjust complex first-party homeowner claims. As a vital part of our team, you’ll have the autonomy to manage a claim load of 8-10 cases per week, from initial contact to resolution. Your proficiency in Xactimate and XactAnalysis will be key, as well as your ability to write denial letters and collaborate effectively with a DRP (Direct Repair Program). Located in the vibrant Scottsdale, Phoenix, or Tempe, AZ area, you’ll leverage your mastery of estimating fundamentals and regulatory compliance to negotiate settlements, build strong customer relationships, and mentor peers.

We’re seeking a seasoned professional with 3+ years of experience who is ready to make an impact, lead with technical expertise, and grow with us. If you're passionate about delivering exceptional service and excelling in a challenging, rewarding environment, apply today and advance your career!

Job Summary

Responsible for investigating and confirming the facts of loss for complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for complex first party homeowner claims leading to the proper disposition. This role is utilized as peer mentor having mastered our processes and obtained technical expertise.

Key Responsibilities
• Builds mastered relationships with both internal and external customers
• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Exhibits mastery estimating fundamentals in order to create estimates of damages on complex 1st party homeowner losses of all severities

Education
• 4 year Bachelors Degree (Preferred)

Experience
• 3 or more years of experience (Preferred)

Supervisory Responsibilities
• This job does not have supervisory duties.

Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

#LI-KM1

Compensation
Compensation offered for this role is $59,800.00 - 90,540.00 annually and is based on experience and qualifications.

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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