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Bankruptcy Specialist II (Hybrid - Getzville, NY)

Remote, USA Full-time Posted 2025-05-22

Overview: This position is an integral role within M&T’s Mortgage Bankruptcy team that will execute day to day functions including the monitoring of an assigned bankruptcy portfolio to ensure all appropriate actions are being taken timely. Incumbent is responsible to monitor the account from Proof of Claim filing to removal ensuring correct coding is on the account, application of payments is accurate, incoming calls are handled and referrals to Attorney Firms for legal action are made timely when applicable. Primary Responsibilities: Conduct audits on loans in bankruptcy to ensure they are current in bankruptcy status, and determine if any follow up is required. Work as a liaison between M&T's bankruptcy counsel ("Attorney Firms”) and M&T on a daily basis. Conduct research on loan audits, payment status, and loan status. If disputed, contact appropriate department for clarifying information and send to attorneys. Monitor payment plans to ensure customers do not default. Take necessary steps to file appropriate actions when the loan does default. Monitor all stops and flags on the account monthly to ensure that appropriate actions are being taken given the status of the account. Reconcile Corporate Advance systems to ensure fees are appropriate. Determine if funds can be applied to the account. Answer incoming calls and communicate with customers to answer questions and process payments. Audit accounts monthly to ensure that funds are being applied appropriately under the bankruptcy plan. Review and respond to interdepartmental tasks timely. Monitor any bankruptcy correspondence and enter into the system ensuring appropriate action is taken. Obtain files from attorney and verify all figures are correct, gain approval and then file. Prepare, review and respond to any court documents that are filed within the bankruptcy case, including notice of final cure, objections to motion for relief, post-petition fee notices, etc. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Promote an environment that supports diversity and reflects the M&T Bank brand. Complete other related duties as assigned. Scope of Responsibilities: This position interacts with internal M&T Bank departments and external third-party Attorney Firm vendors. Education and Experience Required: A combined 3 years’ experience and/or higher education, including a minimum of 1 year of Mortgage Default and/or Bankruptcy experience. Working knowledge of word processing, spreadsheet and email software. Strong written and verbal communication skills. Detail oriented. Motivated, team player with a positive and friendly attitude. Understanding of collections servicing systems. Education and Experienced Preferred: 3 years of Mortgage Default and/or Bankruptcy experience. Knowledge of M&T Bank systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.57 - $30.95 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Getzville, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the diverse communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in diverse talents and fresh skill sets while continuing to support the growth and development of all our team members. View M&T’s Human Capital Report to learn more. Ready to join our team? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at [email protected] for assistance. M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans. M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.

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