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Network Operations Senior Advisors, Provider Performance Enablement- Cigna Healthcare- Hybrid

Remote, USA Full-time Posted 2025-05-22

About the position

The Provider Performance Senior Advisor plays a crucial role in managing and enhancing the performance of the provider network within a specific market. This position involves collaboration across various departments to ensure effective performance management, particularly focusing on complex relationships with multi-site health systems and national primary care clinics. The advisor is responsible for driving quality and cost efficiency, overseeing financials related to value-based contracts, and leading initiatives to improve Stars & Risk Adjustment outcomes. The role requires strong relationship-building skills and strategic thinking to support the growth and profitability of the Medicare Advantage business.

Responsibilities
• Develop and manage the local physician/provider network to drive high performance in quality and cost efficiency.
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• Oversee provider group financials, including monthly action plans and reviews related to value-based incentive contracts.
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• Provide feedback and recommendations regarding participation in agreements and address financial or operational issues with providers.
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• Lead Stars & Risk Adjustment outcomes through local Provider Performance initiatives.
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• Develop and implement programs for enhanced quality and affordability through physician education and analytics resources.
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• Act as a government program knowledge leader for the local market.
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• Maintain compliance with CMS and company policies and guidelines.
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• Lead market initiatives and perform special projects as assigned by leadership.

Requirements
• Bachelor's degree preferred.
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• At least eight (8) years of direct experience with government-sponsored health plans.
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• Ability to apply an enterprise mindset with business acumen to meet or exceed growth and profitability goals.
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• Demonstrated strategic thinking and customer focus with strong relationship-building skills.
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• Capacity for leading initiatives and influencing market teams, driving transparency and accountability.
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• Effective communication skills and ability to develop relationships across multiple organizational levels.
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• Proficient in Microsoft Outlook, Excel, PowerPoint, and Word.

Nice-to-haves

Benefits
• Medical, vision, and dental insurance coverage starting on day one.
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• Well-being and behavioral health programs.
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• 401(k) with company match.
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• Company-paid life insurance.
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• Tuition reimbursement.
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• A minimum of 18 days of paid time off per year and paid holidays.

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