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American Express Remote (No Degree) - Work From Home

Remote, USA Full-time Posted 2025-05-22

American Express is seeking enthusiastic, customer-focused individuals to join our team as Remote Customer Service Representatives.

As a key member of our team, you will be responsible for providing top-tier customer support, assisting cardmembers with their inquiries, and resolving issues to ensure an exceptional customer experience.

Key Responsibilities:

Assist customers via phone, email, and chat with inquiries, issues, and account management.
Provide accurate and timely solutions to customer questions.
Ensure customers' needs are met with professionalism, empathy, and a high level of service.
Troubleshoot account-related issues, providing effective solutions to resolve concerns.
Maintain a positive, patient, and professional attitude while delivering outstanding service.

Qualifications:

No formal degree required—American Express values your skills and experience.
Strong communication skills and a customer-first mindset.
Ability to multitask and work in a fast-paced environment.
Tech-savvy and comfortable using various software and tools.
Previous customer service experience is a plus but not mandatory.

What We Offer:

Fully remote position with the flexibility to work from home.
Competitive pay and benefits package, including health insurance, paid time off, and retirement savings options.
Ongoing training and career development opportunities.
A supportive and inclusive work environment with a culture that values diversity.

If you have a passion for helping others and want to join a globally recognized company, apply now to become part of the American Express family! We look forward to hearing from you.

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