Online Chat Representative

Job Overview

We are seeking an Online Chat Representative to join our team. This position involves providing exceptional customer service and support through online chat platforms.

Responsibilities
?? Engage with customers via online chat to provide assistance and resolve inquiries
?? Utilize effective communication skills to address customer needs promptly and professionally
?? Analyze customer inquiries and provide accurate information or solutions
?? Maintain a high level of customer satisfaction through chat interactions
?? Perform data entry tasks accurately and efficiently during chat sessions

Experience
?? Proficient in English with strong written communication skills
?? Previous experience in customer service or call center environments is preferred
?? Bilingual or multilingual abilities are a plus
?? Familiarity with sales processes and client services is advantageous
?? Ability to demonstrate excellent phone etiquette in written communication

Job Types: Full-time, Part-time

Pay: $20.05 - $24.14 per hour

Benefits:
?? 401(k)
?? Dental insurance
?? Flexible schedule
?? Health insurance
?? Paid time off
?? Vision insurance
?? Work from home

Shift:
?? 10 hour shift
?? 12 hour shift
?? 4 hour shift
?? 8 hour shift
?? Day shift
?? Evening shift
?? Morning shift
?? Night shift
?? Overnight shift
?? Rotating shift
?? Split shift

Work Location: Remote

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