Assoc Dir-Prog & Proj Mgmt

About the position

The Associate Director position at Verizon involves leading a team within the MILDEPS Government Program Management Office to support a large, complex network. This role is responsible for ensuring customer satisfaction, managing project assignments, and collaborating with various stakeholders to drive solutions and performance improvements.

Responsibilities
?? Manage a team of employees and contractors located in multiple states and across several disciplines
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?? Own responsibility for all aspects of the Performance Work Statement (PWS) and serve as primary customer contact
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?? Collaborate with customer civilian and contractor administrative and technical staff
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?? Plan and distribute work assignments
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?? Set objectives and manage the performance to meet the objectives
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?? Drive customer solutions
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?? Manage vendor relationships
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?? Interface directly with Verizon senior leaders to address complex customer requests
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?? Perform risk assessments and develop strategic plans to mitigate risks
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?? Monitor support response in regards to Service Level Agreements (SLA) and conduct periodic performance review meetings

Requirements
?? 10 years of professional experience or Bachelor Degree from an accredited university in a related discipline (Masters preferred)
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?? 10 years of Telecom and/or IT Implementation Experience
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?? 5 years of relevant management/supervisory experience
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?? 5 years of relevant experience with Data Center and High-Speed Networking
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?? Significant experience following Project Management Body of Knowledge (PMBOK) methodologies

Nice-to-haves
?? Active Top Secret Clearance

Benefits
?? Hybrid work environment with defined work location
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?? Minimum eight assigned office days per month

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