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PT Federal Work Study - Student Success Navigator - (Student Affairs)

Remote, USA Full-time Posted 2025-05-22
  • This position will be primarily at Levine Campus
    Perform general clerical tasks to include customer service and other administrative duties in support of the department’s daily operations.
  • May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
  • May process basic data entry or maintain logs/records.
  • May direct callers to appropriate personnel.
  • May assist students with accessing their online lab activities.
  • May assists with administering assessment tests.
  • May utilize computer systems to create and proofread documents, correspondence and reports.
  • May distribute and sort mail to appropriate destinations.
  • May file and copy documents as directed.
  • Performs other duties as assigned.
  • Eligibility for Federal Work-Study Program and financial need
  • Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College
  • Satisfactory academic standing by maintaining a 2.0 GPA or higher
  • Satisfactory telephone and customer service skills
    Knowledge, Skills, Abilities and Worker Characteristics:
  • Good reading, writing and communication skills
  • Ability to follow oral and written instructions
  • Ability to maintain confidential information
  • Ability to operate office equipment and utilizes office computer systems
  • Ability to work both independently and with others
  • Ability to work with individuals with diverse backgrounds
  • Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public

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