Back to Jobs

Healthcare Customer Service Call Center Rep

Remote, USA Full-time Posted 2025-05-22

Position: Customer Service Representative
Location:
Terms: Full-time
Pay: $16/hr

    Join Team AloricaAt Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.Job SummaryAs part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.Responsibilities
  • Assist customers with issues and concerns they are experiencing during the use of the product and/or service
  • Document call-related information for auditing and reporting purposes
  • Maintain and update customer information as necessary
  • Upsell current customers on new or enhanced services
    Qualifications
  • High school diploma or GED
  • Customer service experience is a plus
  • Strong computer navigational skills
  • Familiarity with Microsoft Office applications (Word, Excel)
  • Excellent oral and written communication skills
  • Exceptional listening/comprehension skills
  • Professional and courteous
  • Customer oriented
    Work Environment
  • Ongoing usage of phone and computer systems
  • Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
  • Alorica will provide the equipment you need to conduct your work which may include a webcam.
  • You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

Apply Job!

Similar Jobs

(100% Remote Job) Data Entry Part-Time Jobs for Students in US

Remote, USA Full-time

100% Remote Workday Cutover Lead || EST Locals Only

Remote, USA Full-time

$25-35 Apple Remote Job Careers (Work At Home)

Remote, USA Full-time

$25-35/Hour Work From Home - Online English Teaching Jobs (US)

Remote, USA Full-time

$25-35 Work from home - Online English teaching jobs in

Remote, USA Full-time

5,486 American Airlines Remote Jobs || Airlines Work From Home Jobs $100 Hours

Remote, USA Full-time

Account Associate - State Farm Agent Team Member

Remote, USA Full-time

Account Representative - State Farm Agent Team Member

Remote, USA Full-time

Aetna Careers At Home Data Entry

Remote, USA Full-time

Aetna Customer Service Work From Home Jobs

Remote, USA Full-time

Part Time- Permits Engineer Specialist

Remote, USA Full-time

Disney remote data entry Jobs in united states - WFH

Remote, USA Full-time

Insurance Agent (Base salary + Uncapped commissions)

Remote, USA Full-time

Require Program Manager - Baltimore in Baltimore, MD

Remote, USA Full-time

Southwest Airlines Flight Attendant Full-Time Travel Benefits Included

Remote, USA Full-time

Data Entry Part Time Jobs - Work From Home Opportunity

Remote, USA Full-time

Customer Service Rep: 100% Work From Home + Benefits

Remote, USA Full-time

Part Time Teller Trainee Norwell Branch

Remote, USA Full-time

Immediately Need In-Person/Wilson & Orton Gillingham Tutors - Abington PA in Abington, PA

Remote, USA Full-time

Chapter Next Returnship - Technical Cost Analyst

Remote, USA Full-time