Back to Jobs

Amazon online jobs

Remote, USA Full-time Posted 2025-05-22

The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.<strong><u>Summary Of Responsibilities</u></strong>
<ul>
<li>Effectively communicate in a clear and professional manner at all times</li>
<li>Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners</li>
<li>Effectively manage sensitive cases by reporting up the escalation matrix</li>
<li>Demonstrate excellent time-management skills</li>
<li>Maintains or exceeds targeted performance metrics</li>
<li>Actively seek solutions through logical reasoning and identify trends to suggest process improvements</li>
</ul>
<strong><u>Basic Qualifications</u></strong>Qualitative RequirementsØ Graduation in any specialization from a recognized university.Ø Excellent communication skills (written and verbal) in English language.Ø Ability to communicate correctly and clearly with all customersØ Good comprehension skills – ability to clearly understand and state the issues customers presentØ Ability to concentrate – follow customers issues without distraction to resolutionØ Work successfully in a team environment as well as independentlyØ Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet ExplorerØ Excellent typing skillsØ Demonstrates an ability to successfully navigate websitesØ Demonstrates a proficient knowledge of email applications

Apply Job!

Similar Jobs

Amazon online jobs work from home no experience

Remote, USA Full-time

Amazon online jobs work from home no experience Required – No Experience Needed

Remote, USA Full-time

Amazon Online Jobs Work From Home: Online Customer Service Associate Opportunity

Remote, USA Full-time

Amazon online job work from home no experience (WFH) - Apply For This Job

Remote, USA Full-time

Amazon Part Time Data Entry Jobs @Remote $27/Hour

Remote, USA Full-time

Amazon Part Time Jobs Work From Home

Remote, USA Full-time

Amazon Part-Time Jobs (Work From Home) - Apply Now

Remote, USA Full-time

Amazon Picker Packer - Evening Shifts

Remote, USA Full-time

Amazon Product Tester and Reviewer – Remote Job / Work From Home Job

Remote, USA Full-time

Amazon Product Tester Jobs – Work Remotely

Remote, USA Full-time

Disney Virtual Assistant jobs (part time) $20/Per hour – (Now Seeking Candidates)

Remote, USA Full-time

Data Entry/Typing Jobs From Home – No Experience (Remote Job)

Remote, USA Full-time

Amex Is Hiring Digital Marketing Assistant-

Remote, USA Full-time

Business Development Center

Remote, USA Full-time

Wayfair Work From Home Jobs – Part-Time

Remote, USA Full-time

Virtual Special Education Teacher for a California School District

Remote, USA Full-time

Entry-Level Work From Home Data Entry Jobs - Apply Now!

Remote, USA Full-time

Data Entry Assistant (part-time)

Remote, USA Full-time

Full-Desk Recruiter | Fully-Remote | 100% Commission

Remote, USA Full-time

Southwest Airlines Careers Remote (Work At Home)-

Remote, USA Full-time