Back to Jobs

Walgreens careers remote

Remote, USA Full-time Posted 2025-05-22

The Patient Care Advocate provides new and existing patients with the best possible patient experience in relation to their prescriptions, clinical services, billing inquiries, feedback and suggestions. As the first-line of contact to patients and stakeholders, the patient care advocate will set the tone for how our company and services are experienced.

<strong>Job Responsibilities</strong>
<ul>
<li>Receives inbound calls and performs outbound calls to patients or physician's offices regarding orders for medications, pharmacy services and any other non-clinical inquiries.</li>
<li>Adds or updates insurance and pharma information in patient's record, or collect insurance information and alert appropriate teams to update the patient's account.</li>
<li>Creates patient activities as a reminder for the following tasks including but not limited to follow-up calls for patients, to initiate discharge of services, to contact a patient's doctor office, to mail a letter to a patient.</li>
<li>Completes client and/or pharma-specific duties to satisfy the needs and expectations of customers.</li>
<li>Works collaboratively on disease-focused teams to provide best-in-class customer service.</li>
<li>Connects patients with pharmacists for counseling and clinical inquiries as required.</li>
<li>Completes all additional special handling duties as assigned including but not limited to drug shipment notifications and Adverse Drug Event Reports.</li>
<li>Escalates calls to clinicians, insurance verification teams, specialized teams as required.</li>
<li>May work on special projects and/or programs, provide bi-lingual support and be cross-trained in other departments including but not limited to specialized, support, and new patient/enrollment teams as required.</li>
</ul>

Apply Job!

Similar Jobs

Walmart Customer Service Remote Job - Work From Home Gov Jobs

Remote, USA Full-time

Walmart Customer Service Remote Job - Work From Home Jobs

Remote, USA Full-time

Walmart Customer Service – Work From Home $24 Hour

Remote, USA Full-time

Walmart Customer Service – Work From Home $24 Hour - Part Time Jobs

Remote, USA Full-time

Walmart Data Entry Full-Time Remote Jobs - Apply Now

Remote, USA Full-time

Walmart Data Entry (Night/Day Shift| Full Time|) - Entry Level

Remote, USA Full-time

Walmart Data Entry (Night/Day Shift| Full Time|) – Remote Jobs

Remote, USA Full-time

Walmart Data Entry Part-Time Remote Jobs

Remote, USA Full-time

Walmart Data Entry Remote Jobs (Part - Time) $26/H

Remote, USA Full-time

Walmart Data Entry Remote Jobs (Part - Time) $26/H - Part Time Jobs

Remote, USA Full-time

Senior Manager - Aircraft Cybersecurity Operations

Remote, USA Full-time

Agile Scrum Master

Remote, USA Full-time

Delta Airlines Data Entry Jobs $24 (Remote)

Remote, USA Full-time

Urgently Require FT Tenure-Track Faculty: Assistant/Associate Professor, School of Social Work, College of Arts & Sci - Sacred Heart University in Fairfield, CT

Remote, USA Full-time

Entry Level Sales - Remote & flexible (Work from home)

Remote, USA Full-time

Brokerage Admin Assistant III

Remote, USA Full-time

Fundraising Support Temp (Fully Remote)

Remote, USA Full-time

American Express Entry Level Jobs, Virtual Assistant Jobs $25/Hour

Remote, USA Full-time

Require Hospice Case Manager - RN - Full Time - Hiring Now in Port Arthur, TX

Remote, USA Full-time

Staff Accountant

Remote, USA Full-time