Receptionist - State Farm Agent Team Member

ROLE DESCRIPTION:
Gretchen Robertson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES: ? Greet customers warmly in person and over the phone, directing them to the appropriate team members. ? Manage appointment scheduling and office communications. ? Assist in handling incoming inquiries and maintaining customer records. ? Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. ? Provide excellent customer service and follow up on customers needs. ? Support the team with various administrative tasks and projects.

QUALIFICATIONS: ? Previous experience in a receptionist or customer service role. ? Communication and interpersonal skills. ? Organizational and multitasking abilities. ? Comfortable with engaging in sales conversations. ? Basic computer skills, including Microsoft Office and CRM systems.

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