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Citizens - Associate Adjuster/CAT Field Associate Adjuster

Remote, USA Full-time Posted 2025-05-22

Associate Adjuster

Associate Adjusters are those Adjusters who do not meet the qualifications of Adjuster I and will be utilized at IRG’ discretion based on need. These Adjusters will handle less complex claims with direct oversight and must meet all of the following qualifications: • Possess an active adjusting license in the State of Florida as defined by the State of Florida Department of Financial Services (“DFS”); • Minimum of six (6) months’ property claims adjusting experience; and, • Physical ability to climb roofs, enter crawl spaces, and perform other physical acts necessary to provide the Services. • Ability to investigate, document, scope, and estimate damages per IRG’ guidelines; • Ability to research, analyze, and interpret policy language and Florida State law as it applies to assigned claims; • Possess strong oral and written communication skills; • Ability to maintain file quality in accordance with IRG’ Best Claims Practices & Estimating Guidelines; • Ability to properly submit Vendor invoices to IRG in a timely manner; • Ability to analyze claims and evaluate relevant issues with the processes established by IRG Subrogation, Salvage, and Special Investigation work units; • Ability to evaluate and negotiate claim settlements; • Strong caseload management skills to include preparing reports and monitoring activities of experts when necessary; and, • Ability to represent IRG in claim adjudication, hearings, depositions, mediations, trials, and other court proceedings.

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