Biomedical Engineer (Application Consultant)

? Conduct on-site clinical evaluations for new and existing customers to demonstrate the use of products and services to increase the frequency and quality of IGS (Image Guided Surgery) product usage
? Provide on-site consulting, guidance, and assistance to physicians and operating room personnel by evaluating options and problem-solving during surgery in order to maximize surgery efficiency and usage
? Lead installations and establish functionality at new and existing customer sites
? Educate/train physicians and hospital personnel, including operating staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of surgery products and services
? Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
? Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc.
? Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects.
? Resolve product issues through detailed analysis and utilization of engineering expertise.
? Keep abreast of new developments regarding Brainlab and competitive surgery products and services via ongoing training and individual research and analysis
? Attend surgery continuing education annually and maintain annual product
? Promote surgery products and services to surgeons at trade shows
? Maximize customer satisfaction
? Perform other duties and responsibilities as required
? Travel 50%+
? Salary range 70-80k

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