Field Auto Adjuster - Denton, TX

About the position

The Field Auto Damage Adjuster at Allstate plays a vital role in the auto claims handling process by writing estimates directly at customer locations, repair shops, or tow yards. This position requires strong communication skills and the ability to interact with customers and vendors effectively. The adjuster will assess damages, negotiate settlements, and ensure accurate documentation while embodying Allstate's commitment to customer service and empathy.

Responsibilities
? Write auto collision estimates at customer homes, repair shops, or tow yards.
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? Investigate casualty claims by reviewing damage and interpreting policies.
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? Communicate effectively with customers through phone, email, and video chat.
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? Negotiate claims settlements with customers, vendors, and third-party carriers.
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? Utilize various tools and platforms for claims processing and documentation.
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? Maintain accurate records of claims and ensure timely documentation.

Requirements
? Must have experience writing auto collision estimates using programs like CCC One, Audatex, or Mitchell.
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? 18 months+ experience in auto collision estimating preferred.
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? Proficient written and verbal communication skills.
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? Strong attention to detail for writing precise estimates.
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? Comfortable using technology for claims processing.
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? Valid driver's license and willingness to travel as required.

Nice-to-haves
? 4-year Bachelor's Degree (preferred).
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? 2 or more years of experience (preferred).
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? Experience with virtual inspections and total loss assessments.

Benefits
? Competitive salary based on experience and qualifications.
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? Medical, dental, and vision coverage.
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? Allstate pension plan and 401(k) savings plan.
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? Ayco financial coaching.
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? Spring Health mental and emotional wellbeing resources.
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? Paid parental leave.
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? Adoption reimbursement.
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? Paid time off.
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? Tuition reimbursement.
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? Wellness incentives.
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? Company car eligibility based on mileage.

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