Part-Time Client Service Associate (Teller - 20 hours) - Friendswood, TX

About the position

The Part-Time Client Service Associate (Teller) at Amegy Bank is responsible for providing exceptional customer service and full-service banking to clients at the Friendswood financial center. This role involves processing financial transactions, addressing client needs, and promoting bank products to enhance client relationships. The position requires a commitment to compliance with banking regulations and policies while maintaining confidentiality and security of client information.

Responsibilities
? Provide full-service banking by accurately processing all financial transactions in a timely manner.
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? Utilize knowledge of available bank products and services to expand and increase client relationships.
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? Identify and address clients' needs by providing a variety of services such as issuing counter checks and conducting account maintenance.
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? Deliver an exceptional customer experience while uncovering bank products or service needs for referrals.
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? Explore, identify, and maximize cross-selling of bank products based on clients' needs.
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? Perform all duties in compliance with laws, regulations, and bank policies and procedures.
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? Resolve client concerns through direct personal action or referral to alternative branch or bank resources.
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? Adhere to the bank's security policies while maintaining confidentiality of bank records and client information.
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? Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and branch goals.
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? Perform other duties as assigned.

Requirements
? High school diploma or equivalent.
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? 1+ years' experience in banking, cashiering, balancing, customer service, or other directly related experience.
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? Working knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
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? Solid balancing and customer service skills.
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? Cash handling, customer service, and/or sales experience preferred.
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? Experience meeting sales goals and/or sales referral goals preferred.
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? Ability to cross-sell bank products based on client's needs.
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? Strong attention to detail and time management.
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? Proficient in basic computer skills.

Nice-to-haves
? Cash handling experience
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? Sales experience
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? Experience in meeting sales goals

Benefits
? Medical, Dental and Vision Insurance - START DAY ONE!
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? Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
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? Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
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? Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
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? 401(k) plan with company match, Profit Sharing, competitive compensation
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? Mental health benefits including coaching and therapy sessions
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? Tuition Reimbursement for qualifying employees
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? Employee Ambassador preferred banking products

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