Business Insurance Agent - Mid-level (Remote)

About the position

As a Business Insurance Agent at USAA, you will play a crucial role in advising business owners on insurance and risk management. This mid-level position involves working in an inbound sales environment, utilizing a comprehensive suite of Commercial Insurance Products to tailor solutions to the unique risk profiles of members and non-members. You will engage in consultative selling, build relationships with clients and insurance carriers, and ensure compliance with insurance standards while providing exceptional service.

Responsibilities
? Use a consultative approach to determine customer needs and provide tailored insurance solutions.
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? Build and maintain relationships with members, non-members, and insurance carriers.
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? Limit agency Errors & Omissions (E&O) exposure through proper documentation and compliance with insurance standards.
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? Classify businesses and provide accurate risk management solutions based on their profiles.
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? Facilitate account reviews and provide consultative advice based on risk profiles and carrier renewal cycles.
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? Research industry trends and regulatory changes to improve understanding of technical and financial issues.
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? Operate advanced Agency Management Systems/CRM to select appropriate products and carriers.
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? Partner with underwriters for endorsements, renewals, and remarketing decisions.
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? Calculate Insurance to Value (ITV) for various property types and ensure accurate replacement values.
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? Provide account service for policy changes, endorsements, renewals, and cancellations.
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? Facilitate the acquisition of business owners and affluent members by providing concierge-level service.
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? Work with underwriters on complex accounts for renewals and endorsements.
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? Identify, measure, monitor, and control risks associated with business activities.

Requirements
? High School Diploma or General Equivalency Diploma.
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? 2 years of insurance sales and service experience or experience in a commercial insurance or broker agency setting.
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? Valid Property and Casualty insurance license for home state or ability to obtain it within 90 days.
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? Experience with High Net Worth/Private Clients and handling sensitive information.
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? Excellent communication and customer service skills.

Nice-to-haves
? 4 or more years of Commercial Lines Insurance account management experience writing new business.
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? 4 or more years of experience quoting and binding directly with the insured.
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? Experience with Agency Management Systems and/or Salesforce.
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? Experience in a multiple carrier environment.
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? Active P&C General Lines License for home state.

Benefits
? Comprehensive medical, dental, and vision plans.
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? 401(k) and pension plans.
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? Life insurance and parental benefits.
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? Adoption assistance.
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? Paid time off program with paid holidays and 16 paid volunteer hours.
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? Various wellness programs.
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? Career path planning and continuing education opportunities.

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