Claims Adjuster Trainee

Are you a detail-oriented and analytical individual looking for a challenging and rewarding career in the insurance industry? If so, Progressive is seeking a Claims Adjuster Trainee to join our team! As a Trainee, you will have the opportunity to learn the ins and outs of claims adjusting while providing exceptional customer service to our policyholders. We are looking for someone who is eager to learn, has strong communication skills, and is committed to delivering accurate and timely claim resolutions. If this sounds like you, keep reading to learn more about the qualifications for this role.

Learn and understand the insurance industry: The Claims Adjuster Trainee will be responsible for gaining a comprehensive understanding of the insurance industry, including policies, procedures, and regulations, in order to effectively perform their role.

Provide exceptional customer service: The Trainee will be expected to deliver exceptional customer service to policyholders by effectively communicating and addressing their needs and concerns in a timely and professional manner.

Learn the claims adjusting process: The Trainee will be responsible for learning the claims adjusting process, including investigating, evaluating, and resolving claims, in order to accurately and efficiently handle claims.

Gather and analyze information: The Trainee will need to gather and analyze information from various sources such as policyholders, witnesses, and experts to accurately assess claims and make informed decisions.

Develop and maintain relationships: The Trainee will be responsible for building and maintaining relationships with policyholders, colleagues, and other stakeholders to ensure effective and efficient claims resolution.

Adhere to company policies and procedures: The Trainee will be expected to adhere to company policies and procedures, as well as industry regulations, when handling claims to ensure compliance and mitigate risk.

Maintain accurate records: The Trainee will need to maintain accurate and detailed records of claims, including documentation of all actions taken, to ensure a thorough and efficient claims process.

Participate in training and development: The Trainee will be expected to actively participate in training and development programs to enhance their knowledge and skills in claims adjusting.

Adapt to changing priorities and deadlines: The Trainee will need to be able to adapt to changing priorities and deadlines in a fast-paced and dynamic environment to ensure timely and accurate claims resolution.

Uphold company values: The Trainee will be expected to uphold the company's values and ethics, including integrity, transparency, and teamwork, while performing their role.

Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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