Personal Banker

Posted 2025-04-22
Remote, USA Full-time Immediate Start

OptimumBank is seeking a qualified Personal Banker

Job Summary:
The Personal Banker is responsible to participate in daily operational functions of the Branch, being responsible for delivery of superior quality service while adhering to corporate, regulatory and audit guidelines. Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service in-person or by phone, identifying and understanding the client's financial needs. Proactively engage clients in conversation, assisting with making appropriate product recommendations, opening and servicing accounts.

Job Requirements:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
? New account openings and problem resolution, cross-selling applicable products and services to clients and prospects.
? Ensure high-level of client service by performing client service maintenance (e.g. account reconciliation, address changes, stop payments, transfer, processing check orders).
? Support team sales process by making client calls, and identifying client needs or opportunities fulfilling the need or referring the client to the appropriate bank team members or specialist.
? Provide professional client service, which includes, but is not limited to: performing accurate transactions, welcome the client, smiling, using the client?s name during the transaction, and thanking each client for his or her business.
? Perform transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, cashier?s checks and redeeming savings bonds.
? Perform more complex transactions such as:
? large commercial deposits
? vault/cash ordering
? Teller cash recycler
? Handle proportionate volume of work based on branch demands.
? Adhere to internal controls, operational procedures, and risk management policies. Stay abreast of all changes in policies and procedures to ensure compliance with current guidelines.
? Responsible for attending applicable training classes and completing computer-based training.

Required Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
? High School diploma, or equivalent education and related training
? Two years of experience as a Personal Banker and Teller
? Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
? Ability to master personal computer keyboard and software skills necessary for branch automation
? Ability to multi-task
? Ability to complete Bank training required for Branch Bankers
? Ability to lift a minimum of 30 lbs
? Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

OptimumBank is an Equal Opportunity Employer and considers all qualified applicants regardless of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Disability insurance
? Flexible spending account
? Health insurance
? Life insurance
? Paid time off
? Vision insurance

Schedule:
? Monday to Friday

Education:
? High school or equivalent (Preferred)

Experience:
? Branch Banking: 3 years (Required)

Work Location: In person

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