Project & Program management Specialist

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers? evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description
The Enterprise Project Coordinator is responsible for ensuring complicated, ongoing projects are running smoothly, on time and on budget.

Key Responsibilities
? Ensures deadlines are met
? Identifies and recommends action on opportunities for improvement
? Coordinates deadlines
? Prepares presentations to update senior management on the project?s progress and showcase the project?s value
? Provides administrative support
? Organizes and attends project meetings
? Designs and controls the project schedule
? Assists and supports a project manager by following technical protocols and procedures
? First level triaging of issues and root cause identification.
? Adhering to key daily and weekly SLAs
? Determines whether the reported issue is a system issue or if the system is functioning as intended.
? Provide written feedback when the system is operating as designed.
? Conduct tests to replicate reported issues.
? Create tickets for testers and developers to work on resolving system issues.
? Notify requestors of the resolutions and outline the next steps to be taken.

Education
? High School Diploma or GED

Experience
? Auto Insurance experience (Preferred)
? 2 years experience (Preferred)

Supervisory Responsibilities
? This job does not have supervisory duties.

Compensation

At National General, great things happen when our people work together. That?s why when you join our team, we make sure it isn?t just a job ? it?s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You?ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we?ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A? (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer ? Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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