Technology Liaison II - Correspondence

Location(s)
? Posting Location: Warwick, Rhode Island
? Posting Location: Tampa, Florida
? Posting Location: West Des Moines, Iowa

City/Cities

Tampa, Warwick, West Des Moines

Posting Region/States

Florida, Iowa, Rhode Island

Country

United States

Working Schedule

Full-Time

Commutable Distance Required

Yes

Relocation Assistance Available

No

Posted Date

14-Mar-2025

Job ID

7342

Description and Requirements

The Technology Liaison II is responsible for supporting business, product, and regulatory initiatives in support of Correspondence for Retail Life and Annuities as well as perform Manual Mailings. You will collaborate closely with business stakeholders, compliance, legal, application development teams and others as you lead and drive projects to completion, using Agile methodologies. The Technology Liaison II is responsible for working with stakeholders to understand project requirements, ensure appropriate updates and changes are made, and providing testing and sign-off. A successful candidate will possess excellent written and organizational skills with strong attention to detail, exceptional client service skills, display Life and Annuity product and processing understanding, strong MicroSoft Excel knowledge, and good judgment. Demonstrates professionalism and ability to handle multiple priorities and work in an organized, efficient manner at any given time.

Location: Must live within a commutable distance of the Tampa FL, Warwick RI, OR West Des Moines IA office Only

In office once a month for meetings

How You?ll Help Us Build a Confident Future (Key Responsibilities)
? Work closely with business stakeholders to understand their needs, objectives, and challenges
? Translate business requirements into clear and concise specifications for technical teams
? Elicit, document, and analyze business processes and workflows
? Review plans to ensure the accuracy, consistency, and completeness of project information
? Validate and test requirements align to project objectives and client expectations

What You Need to Succeed (Required Qualifications)
? Subject matter expertise in Life and Annuity
? Demonstrated flexibility with shifting priorities and ability to manage multiple priorities simultaneously.
? Strong interpersonal and teamwork skills ? including oral and written communications, relationship building, collaboration, and influencing ? across a broad range of levels in the organization.
? Strong organizational skills and ability to problem solve and translate information into actionable recommendations.

What Can Give You an Edge (Additional Skills)
? Project management experience. 3+ years in the financial industry, preferably with background in Annuity, Life, or RIS.
? Subject matter expertise in Life and Annuity Administration systems VARI, PAS, ULS, LCFS, wma and VRPS.
? SME MicroSoft Excel knowledge to perform Manual Mailings.

Experience writing and executing test plans

The salary range for applicants for this position is $67,000 - $77,000.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World?s 25 Best Workplaces? for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ?, MetLife, through its subsidiaries and affiliates, is one of the world?s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we?re inspired to transform the next century in financial services. At MetLife, it?s #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (?protected characteristics?).

If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

$67,000 - $77,000

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