Back to Jobs

GFC Transformation and Automation Manager - Financial Intelligence Unit - Detection

Remote, USA Full-time Posted 2025-05-22

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for executing the Financial Intelligence Unit’s strategic transformation and automation plan for anti-money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to develop, manage and execute a strategic roadmap and plan to increase the unit’s operational readiness, reduce friction, mitigate risk and implementation automation solutions for detection and operations.

Responsibilities: • Advises and directs the development and maintenance of the global financial crime’s transformation roadmap and target state, coordinating with FLUs and CFs to capture key objectives and outcomes associated with the roadmap and target state • Produces and/or oversees financial crimes detection transformation and automation reporting to Global Compliance & Operational Risk (GC&OR) Senior Leaders and FLU/CF Senior Leaders • Monitors the changes in regulations applicable to Global Financial Crimes and the use of automation and machine learning applications, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed • Participates in industry forums and monitors emerging technology applications and software, emerging legislation and regulation that impacts the use of emerging technology, and key influencers to identify and mitigate emerging risks associated with using new technology capabilities • Evaluates and builds business cases for development and deployment of new automation solutions, including third party vendor evaluations • Oversees automation product development and implementation, and coordinates integration with standing operating model for detection and investigations • Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees • Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes, and the targeted use of automation applications • Reviews and challenges internal and external operational loss events or inefficiencies across people, procedures and technology, including the development of remediation plans to strengthen controls, providing oversight to ensure they are addressed appropriately

Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. • Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals. • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Experience:
• Financial Crimes Strategy Manager - at least 3-5 years -- ability to clearly write strategy business and technology documents and plans that connect to annual planning for budgets, model and analytics development, technology implementation and sustainment.
• Strong experience and understanding of Transaction Monitoring/CDD Models and Systems, strong acumen on AML risks and banking impacts
• Experience with supervising or implementing in-house or third party vendor automation services (i.e. robotics process automation, machine learning (supervised and unsupervised))
• Experience is large scale transformation and modernization efforts at Enterprise, multi jurisdiction level, including addressing regulatory findings and action items
• Process Engineering and Design experience
• Experience in automating manual processes and good understanding of technologies that are designed for specific AML and customer risk rating use cases.

Required Qualifications: • Minimum of seven years of relevant experience • Knowledge of anti-money laundering (AML) and related AML legislation

Desired Qualifications: • Bachelor’s Degree in related field • Experience in financial services and/or a related government entity • Certified Anti-Money Laundering Specialist (CAMS)

Skills:
• Critical Thinking
• Monitoring, Surveillance, and Testing
• Regulatory Compliance
• Risk Management
• Coaching
• Issue Management
• Policies, Procedures, and Guidelines Management
• Strategy Planning and Development
• Written Communications
• External Resource Management
• Reporting
• Talent Development

Shift:
1st shift (United States of America)

Hours Per Week:
40

Apply Job!

 

Similar Jobs

Software Engineer in Test - CDMS

Remote, USA Full-time

Rating Analyst

Remote, USA Full-time

Business Systems Analyst

Remote, USA Full-time

Commercial Banking, Full Time Analyst - New York

Remote, USA Full-time

Citi Commercial Bank - Corporate Finance Banker, Director - Consumer & Retail Products

Remote, USA Full-time

Applications Developer

Remote, USA Full-time

Lead Software Engineer - Full Stack

Remote, USA Full-time

Direct Sales Agent Specialist

Remote, USA Full-time

Sr Product Developer (Analytics) REMOTE

Remote, USA Full-time

Full-Time Bank Teller

Remote, USA Full-time

Post Doctoral Research Fellow (Tupelo) in Tupelo, MS

Remote, USA Full-time

Premium Cook - Frost Bank Center Suites

Remote, USA Full-time

Garment Cutter - Full Time, Walt Disney World

Remote, USA Full-time

Financial remote positions (no experience needed)

Remote, USA Full-time

Telecommute Remote Near Me No Experience Needed | $25 - $35/hour

Remote, USA Full-time

Legal Transcription Specialist - Remote Contract Opportunity

Remote, USA Full-time

[Work From Home] American Express Entry Level Remote Jobs, Remote

Remote, USA Full-time

(Entry Level/No Experience) Amazon Product Tester Remote Job - WFH

Remote, USA Full-time

Sr Manager Global Supply Planning(Remote Or Hybrid)

Remote, USA Full-time

Southwest Airlines is a renowned leader in the airline industry, dedicated to providing exceptional customer service and delivering a positive travel experience. With a commitment to excellence, we are now seeking a motivated and customer-focused individual to join our team as a Customer Service Representative, working remotely from the comfort of your home. Job Description: As a Customer Service Representative at Southwest Airlines, you will play a pivotal role in ensuring our customers receive outstanding service throughout their travel journey. This position requires a passion for customer satisfaction, effective communication skills, and the ability to thrive in a remote work environment. Key Responsibilities: Handle inbound customer inquiries via phone, email, and online chat in a professional and timely manner. Assist customers with booking, reservations, and changes to their travel plans. Provide information regarding flight schedules, fares, policies, and other relevant details. Resolve customer issues and complaints with empathy and efficiency. Collaborate with other team members and departments to ensure seamless customer experiences. Stay informed about industry trends, company policies, and updates to provide accurate information to customers. What You Will Do: Engage with customers in a positive and friendly manner, creating a personalized and memorable experience. Utilize effective problem-solving skills to address customer concerns and find satisfactory resolutions. Navigate multiple systems and databases to access and update customer information. Adhere to company guidelines and procedures to maintain service quality and compliance. Participate in ongoing training and development programs to stay informed about product and service changes. Qualifications: High school diploma or equivalent; college degree preferred. Previous customer service experience, preferably in the airline or hospitality industry. Excellent communication and interpersonal skills. Proficient computer skills, including experience with customer service software and Microsoft Office. Ability to work independently and collaboratively in a remote team environment. Flexible schedule to accommodate varying shifts, including evenings, weekends, and holidays. Benefits: Competitive salary Comprehensive training program Employee travel benefits Health and wellness programs Remote work flexibility How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and why they are a great fit for this role. Applications will be accepted until [insert closing date].

Remote, USA Full-time