Back to Jobs

Remote Call Center Representative - Contract to Hire

Remote, USA Full-time Posted 2025-05-22

Interested candidate must submit a resume copy with cover letter. We are looking for a dedicated and customer-focused Remote Call Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide exceptional serviceall from the comfort of your home. If you have excellent communication skills, a problem-solving mindset, and enjoy helping others, wed love to hear from you! Key Responsibilities: Answer incoming customer calls, respond to inquiries, and provide accurate information. Handle customer complaints, troubleshoot issues, and provide solutions. Process orders, payments, returns, and account updates. Make outbound calls for follow-ups, surveys, or sales (if applicable). Maintain detailed and accurate records of customer interactions in the CRM system. Meet or exceed performance metrics, including call quality and response time. Stay informed about company products, services, and policies to offer knowledgeable support. Collaborate with team members and escalate complex issues to the appropriate department. Qualifications & Skills: High school diploma or equivalent (Bachelors degree preferred). Previous call center or customer service experience is a plus. Excellent verbal and written communication skills. Strong problem-solving and active listening abilities. Ability to work independently and stay productive in a remote setting. Proficiency in Microsoft Office and CRM software. Reliable internet connection and a quiet workspace at home. Flexibility to work in shifts, including evenings and weekends if required.

Apply Job!

 

Similar Jobs

Customer Care Chat Support (Fully Work from Home)

Remote, USA Full-time

Amazon Product Reviewer Jobs Needed in United States

Remote, USA Full-time

AI Training for K-12 Education Expert (Freelance, Remote)

Remote, USA Full-time

Remote Customer Support Live Chat Operator (Entry Level)

Remote, USA Full-time

WORK FROM HOME/DATA ENTRY/COMPUTER OPERATOR/TYPING JOB/PART TIME/STUDENTS/WORKING CANDIDATES/FRESHER

Remote, USA Full-time

Netflix Data Entry Jobs (Live Chat, Remote) $40/Hour

Remote, USA Full-time

Yelp Data Entry Job |Entry Level| School|College Level|

Remote, USA Full-time

Chat Support Specialist ( Remote / WFH )

Remote, USA Full-time

Remote Call Center Representative - Work From Home

Remote, USA Full-time

(Part-Time Remote Jobs) Walmart Live Chat – WFH

Remote, USA Full-time

Project Resource Scheduler (REMOTE)

Remote, USA Full-time

Industrial Engineer III, Warehouse Design - Remote

Remote, USA Full-time

Urgently Need Senior Software Engineer (Remote) in Needham, MA

Remote, USA Full-time

Support the Next Generation: Remote Licensed Bi-lingual Therapist for Youth

Remote, USA Full-time

Part Time Call Center Representative

Remote, USA Full-time

(Airbnb) Guest Communication Manager

Remote, USA Full-time

Customer Service Rep, Remote (Pacific Time Zone hours)

Remote, USA Full-time

Provider Recruiter - Hybrid/Remote

Remote, USA Full-time

Become a Remote Chat Representative | No Experience Needed | Earn $25-$35/hr from Home

Remote, USA Full-time

Customer Service Representative / Remote

Remote, USA Full-time