Work from Home- Customer Service Representative - Pueblo
We are seeking Customer Service Representatives to assist our clients customers via inbound calls in a fast-paced environment. Our representatives provide excellent service to existing customers with a one call resolve mindset. We accomplish this by handling customer questions and concerns with speed and professionalism. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable.
In addition to the hourly rate, bonus opportunities can easily put hundreds of extra dollars in your paycheck monthly!
Benefits & Perks
Full health benefits after 45 days
Paid time off after 90 days
Tuition reimbursement
Quarterly reviews and raises based upon performance
Employee discounts (travel, leisure, entertainment)
+MUCH MORE!
Responsibilities
Demonstrated ability for call handling; issue identification; customer needs; using of job tools and cross selling and upselling
Accurately document customer account in client systems
Follow all required scripts, policies, and procedures
Customer service oriented with customers and team members (empathetic, responsive, patient, and conscientious)
Requirements
Minimum 6 months of stable customer service experience
Candidate must be local to: Pueblo, CO
HS Diploma or GED/equivalent
Computer literacy and typing skills
Flexibility in schedules is required (Evenings and at least one weekend day)
Criminal record check and drug screen required
Work from Home Requirements
Environment: Quiet, secure, and distraction free for the duration of working hours.
Internet: Cable or Fiber Optic only.
Internet Speeds: minimum 10MBPS download/ 5 MBPS upload
Connection: Direct connection from modem to PC
Were excited youve considered to Be More with iQor. Well help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Lets get started!
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