Hotel Front Desk Receptionist

Job Overview
We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities
? Greet and welcome guests upon arrival, ensuring a positive first impression.
? Manage phone systems, answering calls promptly and directing them to the appropriate departments.
? Handle guest check-ins and check-outs efficiently while maintaining accurate records.
? Provide information about hotel services, local attractions, and amenities to enhance guest experience.
? Assist with night audit duties as required, ensuring all financial transactions are accurately recorded.
? Address guest inquiries and resolve any issues or complaints in a timely manner.
? Maintain cleanliness and organization of the front desk area.
? Collaborate with other hotel departments to ensure seamless guest services.

Skills
? Strong background in hospitality management or hotel management is preferred.
? Excellent customer service skills with a focus on guest relations and satisfaction.
? Proficiency in phone etiquette and managing phone systems effectively.
? Ability to perform night audit tasks when necessary.
? Bilingual abilities are a plus, enhancing communication with diverse guests.
? Strong organizational skills with attention to detail in managing reservations and guest information.
? Ability to work well under pressure while maintaining professionalism and courtesy.

Join our team as a Front Desk Receptionist where you can make a difference in our guests' experiences every day!

Job Type: Part-time

Benefits:
? Employee discount

Schedule:
? Evening shift

Ability to Commute:
? Abilene, TX 79601 (Required)

Ability to Relocate:
? Abilene, TX 79601: Relocate before starting work (Required)

Work Location: In person

Apply Job!