Customer Engagement Representative

Job Description
We are seeking a skilled Customer Engagement Representative to join our team at Matt Dubyoski - State Farm Agent. In this role, you will play a vital part in driving sales growth and delivering exceptional customer experiences. As a representative, you will be responsible for building strong relationships with customers, identifying their needs, and providing tailored insurance solutions to meet those needs.

Key Responsibilities
• Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.
• Utilize a customer-centric approach to educate clients about various insurance options, ensuring they receive the best possible coverage for their needs.
• Identify opportunities to develop leads, schedule appointments, and market suitable products and services to maximize sales potential.
• Collaborate with the Agent Team to achieve business objectives and contribute to the success of the agency.

• Strong interest in marketing and sales, with a focus on customer needs and preferences.
• Excellent written, verbal, and listening communication skills, enabling effective collaboration and problem-solving.
• People-oriented, detail-driven, and proactive in addressing challenges and finding solutions.
• Ability to learn and adapt to new computer systems and technology.
• Experience working in a team environment, promoting collaboration and mutual support.

• Competitive salary plus commission/bonus structure, providing opportunities for financial growth and recognition.
• Comprehensive health benefits, including medical, dental, and vision coverage, to ensure your well-being and security.
• Generous paid time off (vacation and personal/sick days), allowing you to recharge and maintain a healthy work-life balance.
• Flexible hours and a dynamic work environment, catering to your needs and preferences.
• Growth potential and opportunities for advancement within the agency, empowering you to reach your full potential.
• A Hiring Bonus up to $
• Supportive team atmosphere, promoting collaboration, innovation, and professional development.

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