Atlassian Tool Administrator

About the position

The Atlassian Tool Administrator/SME will play a crucial role in implementing and training the Atlassian tool set within a fast-growing enterprise organization. This position involves owning the integration of Atlassian tools with other widely used platforms, ensuring effective usage across various project environments, and enhancing operational efficiency through strategic tool management.

Responsibilities
? Serve as the primary owner and administrator for Atlassian tools, particularly Jira and Confluence.
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? Determine the overall strategy and vision of the Atlassian products and decide on product features based on end users' needs and preferences.
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? Work closely with project managers, engineers, and stakeholders to align tool usage with project goals and business needs.
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? Regularly assess the effectiveness of Atlassian tools and workflows and recommend enhancements or changes as necessary.
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? Collaborate with teams across the organization to ensure effective use of Atlassian tools in both Agile and Waterfall project environments.
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? Develop and maintain Jira and Smartsheet reports, dashboards, and workflows to support project tracking and operational efficiency.
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? Manage integrations between Atlassian products (Jira, Confluence) and other platforms, including Smartsheet, GitLab, and GitHub.
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? Provide user training, support, and troubleshooting for Atlassian tools and integrations.
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? Stay up-to-date with new features, updates, and best practices within the Atlassian ecosystem.

Requirements
? 3+ years of experience as an administrator or technical SME of Atlassian tools (Jira, Confluence) is required.
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? Proven experience in building and maintaining reports and dashboards within Jira.
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? Strong understanding of Smartsheet and experience in integrating it with Atlassian products.
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? Experience with Agile and Waterfall project management methodologies.
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? Technical aptitude and excellent problem-solving skills.
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? Ability to troubleshoot issues within Atlassian tools and integrations.
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? Strong communication and interpersonal skills to work with cross-functional teams and manage stakeholders.
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? Ability to train and guide users in maximizing the potential of Atlassian tools.

Nice-to-haves
? Any certifications in Atlassian tools is a plus.
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? Experience with development platforms like GitHub or GitLab is ideal.
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? Familiarity with scripting or automation in Atlassian products using Jira Automation or ScriptRunner is ideal.

Benefits

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