Marriott Front Desk Night Shift (11pm-7am) Full Time

To account for and balance daily financial transactions in all profit centers of the hotel (including Rooms and Food & Beverage areas) and report information accurately. To perform a combination of duties related but not limited to check-in and check-out of guests in a pleasant, professional and efficient manner. Assume ultimate responsibility for the safety and general welfare of in-house guests each night.

Primary Responsibilities:

? Balances and audits for accuracy room revenue, food and beverage revenue; assists in the preparation of all reports relevant to daily revenues.

? Prepares various audit worksheets as well as the Daily Flash Reports.

? Assumes responsibilities of Manager on Duty from Midnight until the morning shift arrives.

? Logs guest complaints into the Front Desk Communication or Log Book.

? Registers guests into the hotel and checks guests out of the hotel.

? Balances and audits for accuracy all room and tax charges, cashier?s reports and guest and house accounts.

? Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.

? Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.

? Performs all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys.

? Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

? Handles confidential information, including guest records, with a high degree of integrity.

? Makes daily deposits (as applicable).

? Verifies room charges and rates; verifies register has appropriate starting cash.

? Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report.

? Submits reports to corporate office as appropriate.

? Monitors room availability .

? Blocks rooms and handles guest requests.

? Performs and documents security walks on a regular basis.

? Has a thorough knowledge of emergency procedures and implementation of procedures.

? Prepares continental breakfast on time; replenishes breakfast items as needed.

? Performs duties of a Guest Service Agent, including laundry functions as directed.

? May be required to make management decisions in manager?s absence.

? Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.

Job Type: Full-time

Pay: From $11.00 per hour

Benefits:
? Dental insurance
? Paid time off
? Vision insurance

Schedule:
? 8 hour shift

Experience:
? Hotel experience: 1 year (Preferred)

Work Location: In person

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