QA/QC Specialist

SUMMARY

Direct Line (?DL?) is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data center operators and technology companies. Direct Line deploys decades of experience and knowledge through key partnerships with hyperscale technology companies and multi-tenant data center operators that give its clients a competitive marketplace advantage. Direct Line is committed to continually improving our industry through certified training of cutting-edge technicians that deliver superior results with a passion for detail. Direct Line is headquartered in Fremont, California with additional locations in Virginia, Tennessee, North Carolina, New Mexico, the Pacific Northwest, Asia-Pacific and Europe.

ESSENTIAL DUTIES AND RESPONSIBILITIES
? Inspect all procedures, specifications, methods, and results of production and installation.
? Review all projects/task records for accuracy and completeness before sending to customer.
? Ensure that the latest revision of Corporate Quality procedures and client installation standards are always being used.
? Investigation of client quality complaints.
? Evaluation of new materials prior to field installation.
? Internal audits to verify compliance to regulations and standards.
? Provide a customer focused service that is responsive, flexible and cost effective.
? Participate in driving the demand planning process and ensure effective scheduling.
? Provide timely and relevant reports and analysis of key trends for managers as required.
? Responsible for the application of best practice.
? Comply with all relevant company safety rules, procedures and guidelines. To be aware of responsibilities under the company safety policy.
? Comply with the company policies and client needs.
? Deliver a quality training experience to our employees.
? Responsible for providing Daily / Weekly updates to On-site Management team regarding all QA/QC issues.
? Will be responsible for maintaining issues that are submitted in the QMS.
? Will be responsible for tracking updates and closeout information for all open issues.
? Will be responsible for conducting Visual Inspections throughout each space.
? Completed Visual Inspection Checklists will be saved and uploaded into a QMS repository.

QUALIFICATIONS
? A bachelor's degree in business administration, process management, or operations.
? Five years' experience in process optimization, operations, or business management.
? Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor preferred.
? Knowledge of quality assurance terminology, methods, and tools
? A sharp eye for identifying weak points in processes and organizational structures.
? A strategic and analytical mindset.
? An excellent communicator with top-notch presentation skills.
? A thorough understanding of the latest process enhancement strategies.
? Dynamic thinking and problem-solving abilities.
? Leadership and mentoring skills.
? Confidence in your abilities to lead organizational change.

Job Type: Full-time

Benefits:
? 401(k)
? Dental insurance
? Flexible schedule
? Health insurance
? Paid time off
? Vision insurance

Schedule:
? 8 hour shift

Experience:
? QA/QC: 5 years (Required)
? Six Sigma: 5 years (Preferred)
? Quality management: 5 years (Preferred)

Shift availability:
? Day Shift (Preferred)

Work Location: In person

Apply Job!